Altisource: Creative Director Consumer Portal

Posted by | October 1, 2012 | Web Professional Jobs Blog

Location: Atlanta, GA


Altisource™ is a high energy, rapidly expanding technology and services provider that is changing the way people conduct business in the real estate, mortgage and financial services segments. This is your opportunity to become a critical member of one of Altisource’s fastest growing divisions: the Consumer Real Estate Portal group.
Reporting to the Director, Consumer eCommerce, you will play a key role in building and developing a growing team that provides internal expertise for the consumer-facing web, mobile, and social experiences of the Real Estate Portal group.
You will drive the user experience strategy using a keen design aesthetic to deliver products that connect with consumers in the most engaging, efficient, and enjoyable way possible. You will simplify complexity, and lead your team in creating elegant, mainstream presentations of otherwise complex real estate workflows. As an expert in your field and an unfailing consumer advocate, you will have a major impact on the business and its digital properties.
  • Lead a team of full-time and contract Interaction and Visual Designers to drive user experience strategy and design for web, mobile and social media experiences
  • Recruit, train, manage and mentor team members
  • Design UI architecture, interface, interaction flows, and visual design
  • Develop conceptual diagrams, wireframes, visual mockups, and prototypes
  • Create standout user-centered designs through consideration of market research, business requirements, customer feedback, and usability studies
  • Collaborate and coordinate with Product Management and Development to ensure all requirements are accounted for in designs
  • Assign responsibilities, monitor and summarize the progress of user experience projects
  • Support decision-making regarding front-end design through analytic use cases and A/B testing
Key Result Areas:
  • Identify and implement new processes, tools and techniques to elevate the performance of the User Experience team
  • Serve as subject matter expert on the user experience, usability best practices, user-centered design, and our customers
  • Support the development team with well-thought-through interaction notes for wireframes, robust use cases and a collaborative approach to technical problem-solving
  • Lead team in designing according to eCommerce best practices with an eye for changing trends
Qualifications & Experience:
  • BA/BS degree from an accredited university in information design, HCI or related discipline preferred, or equivalent work experience
  • A portfolio or work samples showcasing user experience prowess, creativity, and depth of thought coupled with a clean design aesthetic
  • 7+ years of dedicated experience in user experience architecture, interaction design, information architecture, or similar field
  • 3+ years of experience managing a team of user experience or usability professionals
  • Proficiency in a variety of design tools such as Photoshop, Illustrator, and Fireworks
  • Excellent communication and presentation skills, both written and spoken
  • Strong people management skills required to inspire, develop and coach team members
  • Voracious appetite for all things digital; if it is happening, you already know about it

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