Atlassian: IT Hosted Operations Engineer – Contract

Posted by | July 20, 2011 | Web Pro Job Tips


Location: San Francisco/Sydney/Amsterdam


  • Love a rapid rate of change (with obsessive-compulsive attention to reliability)?
  • Love the idea of working on high scale web operations?
  • Want to work in a comfortable, casual environment with other smart people?

If so, Atlassian is the place for you!
Imagine working in a place where you get to do what you love
everyday. We are building a different kind of software company — one
that listens to client needs, values innovation and solves customer
problems with brilliant simplicity. We are not your typical company and
proud of it! 

What You’ll Do
This is a 6 month contract role with an opportunity for a permanent role.
Working in our Sydney, San Francisco, or Amsterdam office, you will:
  • Respond to system alerts, prioritising and resolving incidents to restore service to maximise availability
  • Analyse, troubleshoot, diagnose, and perform root-cause analysis of incidents in a global team
  • Create and tune monitoring systems
  • Create procedures to ensure service stability, including writing scripts
  • Collate incidents into bug reports
  • Liaise with other Atlassian teams
  • Make a difference

Key Requirements
  • Ability to administer Linux production servers (Centos, Debian, Redhat)
  • Understanding of Java specific performance issues and their resolution. E.g. garbage collection issues, heap sizing
  • Ability to write in one or more scripting languages such as: BASH, Perl, Python, or Ruby
  • Able to perform monitoring and
    metrics analysis of production servers using common monitoring tools.
    E.g. Nagios, Cacti, Ganglia, Hyperic or others
  • This position includes some weekend shifts

Highly Desirable Experience
  • Bachelor’s Degree in Computer Science or equivalent demonstrated experience
  • 3-5 years experience in system administration, development, or IT support
  • Experience with java/J2EE, either programming or administration
  • Analytical and systematic approach to problem solving
  • The role is in a new team and rapidly changing product environment, so flexibility and initiative will be highly regarded
Bonus Points
  • Having ever been on call
  • Tools development experience
  • Scalable web operations experience
  • Knowledge of DevOps practices
  • Mention the word ‘Kangaroo’ in your application

To apply: Apply via our Website:

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