LEVEL Studios: Principal User Experience Designer
Location: San Jose, California
LEVEL Studios is an independent digital agency that delivers integrated marketing and product development for global brands. Through the interplay of branded content, technology platforms and connected devices, we design a total user experience that amplifies the relationship between brand and consumer. Our methodology is proven; our behavior is adaptive.
The LEVEL mission is to earn the trust of our respected client base through digital strategies build on business innovation, market performance and social relevance. We believe in our clients, and they deserve to believe in the character of their agency.
Principal User Experience Designers are critical members of the LEVEL team. They lead the development of the user experience and provide usability and interaction design insights across a variety of high-profile engagements. The Principal User Experience Designer works closely with clients to intimately understand user needs, becoming the advocate for these needs throughout the development cycle. They present user experience solutions to internal teams and clients through blueprints, wireframes, flowcharts and functional specifications. Going beyond the interactive space, the Principal User Experience Designer analyzes, maps and optimizes the total customer experience.
Consult with clients about business goals and propose UX solutions and strategies that match their needs
Lead client meetings to capture necessary information during the collaborative UX process
Research audience characteristics and conduct competitive analysis
Organize sites’ content and functionality by creating site blueprints
Create identifiable nomenclature for users
Define navigation systems that are logical and consistent and support users’ needs
Analyze, develop and refine user tasks/processes
Collaborate with Design and Engineering teams to build user interface wireframes
Be an expert on competitive and complementary products/experiences and bring new ideas to team
BS degree in Human-Computer Interface, Library Science, Information Science or related field (Equivalent work experience is also accepted.)
3 – 5 years experience in any of the following disciplines: Information Architecture, Human-Computer Interface (HCI), User Interface Design (UI), Web Site Usability or Library Science
Experience and working knowledge of the following: data modeling techniques, taxonomy/information organization and structuring, software interface design, usability studies, focus groups, business process analysis and documentation, Web analytics software packages (HBX, WebTrends, Omniture)
Expert level knowledge of the following applications and technologies: MS Visio, Macromedia MX,
Technical understanding of Internet related technologies: database structuring and content management and knowledge management software
Excellent interpersonal, communication and presentation skills
Exceptional attention to detail
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