Red Privet, LLC: Experience Design Manager / Account Manager

Posted by | August 21, 2010 | Web Professional Jobs Blog


Location: Harrisburg, PA


We are looking for a seasoned manager and designer to lead a
large, long-term client engagement with multiple, simultaneous design projects (including mobile),
mentor the on-site design teams, and manage day-to-day productivity and product
At Red Privet, we use smart
processes and creative thinking to design great experiences. We consider
ourselves product designers. We don’t think about what we design as a page or a
screen or a site or an application, it is a product. It is a product that real
people use. We want people to be able to think less about how it works and more
about what they’re doing. We want every aspect of the product to be obvious,
simple, and empowering. We want to make every use, a great experience. 
If you like the way we
think about design, want to be part of a start-up design firm, and are looking
to learn, teach, design and have fun…keep reading. 

  • Minimum 2 years design leadership
    and management experience.
  • Experience interacting
    with clients, providing status reporting, and diplomatically resolving issues. Consulting
    experience preferred.
  • Experience manage design
    teams on projects including account management and project management skills. MS-Project
    a plus.
  • Minimum 5 years
    interactive design experience.
  • Hands-on ability to
    solve complex user (cognitive) problems through visual design, interaction
    design, and usability expertise.
  • Strong aesthetic judgment.
    (You don’t need to be a visual designer, but must understand visual design
    dimensions and be able to direct visual designers).
  • Demonstrated skill
    applying user-centered design practices, e.g., using ethnography data, user
    needs analysis, participatory design, end-user observation data, and usability
    testing data to influence design decisions.
  • Can perform various
    HCI/IA tasks including personas and use case scenarios, prototyping, flow
    diagrams, wireframes, card sorting, labeling schemes.
  • Ability to rapidly
    sketch out user-flows with pencil and paper, whiteboards, or post-it notes.
  • Ability to develop
    interactive prototypes and documentation to aid evaluation of designs for
    complex applications.
  • Have a strong design
    foundation including adept use of grids, typography, color harmony, etc.
  • Can design for
    accessibility, Section 508-compliance.
  • Excellent visual,
    verbal, and written communication skills, with the ability to effectively
    engage and convey ideas to technical and business teams with passion and diplomacy.
  • Experience working with
    use-cases and RUP-like processes a plus.
  • Product Management
    experience a plus.
  • Must be a U.S. Citizen.
  • Willingness to submit to
    drug screening and background check (client requirement).
  • Associate’s Degree
    required, Bachelor’s or Master’s Degree preferred.
  • Serve as account lead
    and design manager client design engagements, including design team management,
    scheduling, and status reporting.
  • Manage multiple designers
    on several simultaneous projects at a large, long-term client engagement.
  • Mentor the on-site design
    team and manage day-to-day productivity and product quality.
  • Collaborate and consult
    with clients, team members, and other stakeholders to translate rough ideas and
    opportunities into clear concept models, tangible prototypes, and elegant
    screen designs.
  • Be a champion for users’
    needs from requirements gathering through solution definition, with wireframe
    mockups and detailed visual design mockups.
  • Elicit requirements and
    fully document design work products.
  • Participate
    in the full design and development cycle to ensure that creative innovations in
    user-centered design are faithfully delivered to
    our clients.
  • Contribute to the
    continual refinement of the Red Privet design and development process.
  • Contribute to the
    thought-leadership of the Red Privet brand through occasional-but-regular
    blogging and speaking.
Sound Good?                      
If you are interested in an opportunity where:
you have direct
influence on the company’s direction;
you get to work with leading
you get tough design
quality is in everything
you do;
having fun is expected,
the customer’s success
is put first;
Meet Red Privet.
Health Benefits
401K with Company Match
Competitive Salaries
Relocation Assistance Available

To apply: Send your resume and portfolio to:
No phone calls please. No telecommuting.

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