Red Privet, LLC: Experience Design Manager / Account Manager
Location: Harrisburg, PA
large, long-term client engagement with multiple, simultaneous design projects (including mobile),
mentor the on-site design teams, and manage day-to-day productivity and product
processes and creative thinking to design great experiences. We consider
ourselves product designers. We don’t think about what we design as a page or a
screen or a site or an application, it is a product. It is a product that real
people use. We want people to be able to think less about how it works and more
about what they’re doing. We want every aspect of the product to be obvious,
simple, and empowering. We want to make every use, a great experience.
think about design, want to be part of a start-up design firm, and are looking
to learn, teach, design and have fun…keep reading.
- Minimum 2 years design leadership
and management experience.
- Experience interacting
with clients, providing status reporting, and diplomatically resolving issues. Consulting
- Experience manage design
teams on projects including account management and project management skills. MS-Project
- Minimum 5 years
interactive design experience.
- Hands-on ability to
solve complex user (cognitive) problems through visual design, interaction
design, and usability expertise.
- Strong aesthetic judgment.
(You don’t need to be a visual designer, but must understand visual design
dimensions and be able to direct visual designers).
- Demonstrated skill
applying user-centered design practices, e.g., using ethnography data, user
needs analysis, participatory design, end-user observation data, and usability
testing data to influence design decisions.
- Can perform various
HCI/IA tasks including personas and use case scenarios, prototyping, flow
diagrams, wireframes, card sorting, labeling schemes.
- Ability to rapidly
sketch out user-flows with pencil and paper, whiteboards, or post-it notes.
- Ability to develop
interactive prototypes and documentation to aid evaluation of designs for
- Have a strong design
foundation including adept use of grids, typography, color harmony, etc.
- Can design for
accessibility, Section 508-compliance.
- Excellent visual,
verbal, and written communication skills, with the ability to effectively
engage and convey ideas to technical and business teams with passion and diplomacy.
- Experience working with
use-cases and RUP-like processes a plus.
- Product Management
experience a plus.
- Must be a U.S. Citizen.
- Willingness to submit to
drug screening and background check (client requirement).
- Associate’s Degree
required, Bachelor’s or Master’s Degree preferred.
- Serve as account lead
and design manager client design engagements, including design team management,
scheduling, and status reporting.
- Manage multiple designers
on several simultaneous projects at a large, long-term client engagement.
- Mentor the on-site design
team and manage day-to-day productivity and product quality.
- Collaborate and consult
with clients, team members, and other stakeholders to translate rough ideas and
opportunities into clear concept models, tangible prototypes, and elegant
- Be a champion for users’
needs from requirements gathering through solution definition, with wireframe
mockups and detailed visual design mockups.
- Elicit requirements and
fully document design work products.
in the full design and development cycle to ensure that creative innovations in
user-centered design are faithfully delivered to
- Contribute to the
continual refinement of the Red Privet design and development process.
- Contribute to the
thought-leadership of the Red Privet brand through occasional-but-regular
blogging and speaking.
you have direct
influence on the company’s direction;
you get to work with leading
you get tough design
quality is in everything
having fun is expected,
the customer’s success
is put first;
Meet Red Privet.
401K with Company Match
Relocation Assistance Available
To apply: Send your resume and portfolio to: email@example.com
No phone calls please. No telecommuting.
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