Technical Support Analyst (Level I)

Posted by | December 17, 2011 | Web Professional Jobs Blog

Matrix Resources Jacksonville, FL
Job description: …point of contact for end users seeking help. Responsibilities: – Accepts and logs authorized calls by phone, web, mail, or other authorized means. – Authenticates the caller. – Qualifies service calls and/or incidents as covered by SLAs….

View full post on Dice.com – web

134 total views, 1 today

Tags: , , ,

Leave a Reply

Your email address will not be published. Required fields are marked *